Privacy Policy

By sending personal inquiries, concluding cooperation agreements or contacting the representatives of Skale360, you provide your personal data and give us the right to process such data within the scope and according to the methods and purposes provided for in this Policy (hereinafter – Policy).

If you do not agree with the Rules, this Policy or any of its terms and conditions, unfortunately, we will not be able to provide you with access to all or any of the services provided by Skale360 (hereinafter – Services).

In this Policy you will find all the information about what data we collect and process, where we use this data, how long we store it for, etc. This information is important, so we hope you will read it carefully.

Please note that both the Policy and the Rules may be changed, supplemented or updated. Personal data means any information that can be used to identify a person, as well as any information about a person who has already been identified.

We respect your privacy and the security of your personal data is our priority.

Skale360 collects and processes your personal data listed in these Rules on the following legal bases:

  • Your agreement to the terms and conditions set forth in the Rules and this Policy;
  • Our legitimate interests;
  • Fulfilment of legal obligations arising and applied by Skale360.


How long do we process and store your data?

We will process and store your Enquiry and any related data until we examine the Enquiry, provide you with a response and implement the necessary decisions, and for up to 2 (two) additional months after the Enquiry is resolved, but for no less than:

  • Email enquiries – 2 months
  • Website enquiries – 2 months
  • Facebook private messages/enquiries – 2 months

If a legal dispute is initiated or is likely to be initiated in relation to the Enquiry, we may keep your data for a longer period of time, until the expiration of the statutory periods of limitation for lodging a complaint or bringing an action and/or until the final court judgment is made.

After the expiry of the data processing and storage period set out in this Policy, we will delete or reliably and irreversibly depersonalise your data as soon as possible, but within a reasonable period of time necessary to perform such actions.

From which sources do we collect your personal data?

We receive all your personal data directly from you when you fill out an enquiry form on the website, provide your contact details via e-mail or Facebook message, initiate feedback, or provide data when entering into a cooperation agreement.

In what cases and to which third parties do we disclose your data?

We may transfer your data to be processed by third parties if this is related to dispute resolution procedures provided by legal acts. Your data will not be transferred to third parties in any other case. If the specifics of the work require the involvement of a third party, please contact them personally and transfer the data that you agree to transfer.

In what territories and jurisdictions do we process your personal data?

We process your personal data only in the territory of the Republic of Lithuania. We currently have no intention of transferring and do not transfer your personal data to third countries.

What rights does the data protection legislation provide and how can you exercise those rights?

Data protection legislation gives you many rights that you can freely exercise, and it is our responsibility to ensure that you can do so. We provide information about your particular rights and how to exercise them in this Policy below, so please read it carefully.

Right to access your personal data processed by us

You have the right to obtain our confirmation as to whether we are processing your personal data, as well as the right to access your personal data processed by us and to access information about the data processing purposes, categories of processed data, categories of data recipients, duration of processing, sources from which data was obtained, automated decision-making, including profiling, and the meaning of data processing and its consequences for you.

Most of this information is provided in this Policy and may be useful to you.

Right to personal data rectification

If you believe that the information we process about you is inaccurate or incorrect, you have the right to demand that this information be changed, revised or rectified.

Right to withdraw consent

In cases where we process personal data based on your consent, you have the right to withdraw your consent at any time, and data processing based on your consent will be terminated. In some cases, this may mean that we will no longer be able to provide you with further access to our Services.

You may change (withdraw or provide) your consent by notifying us personally by e-mail at We will provide our response within no later than 2 business days.

In any case, we may keep your consent and proof of it for a longer period of time, if necessary, in order to be able to protect ourselves against any lawsuits or claims made against us.

Right to file a complaint

If you believe that we are processing your data in breach of the data protection legislation, we always ask you to first contact us directly. We believe that, with goodwill, we will be able to resolve all your doubts, satisfy your requests and correct our mistakes, if any.

If you are not satisfied with our proposed solution or if you believe that we are not taking the necessary actions in response to your request, you have the right to file a complaint with a supervisory authority which is the State Data Protection Inspectorate in the Republic of Lithuania.

Right to object to data processing where the processing is based on legitimate interests

You have the right to object to the processing of your personal data when such data is processed based on our legitimate interests. However, by taking into account the purposes of provision of Services and the balance between the legitimate interests of both parties (you as the data subject and us as the data controller), your objection may mean that, if we cease to process your personal data based on our legitimate interests, we may no longer be able to provide you with further access to our Services.

If you want to exercise the right set out in this clause, please submit your written request to our Data Protection Officer by e-mail at

Right to personal data erasure (right to be forgotten)

Under certain circumstances listed in the data processing legislation (when personal data is processed unlawfully, the basis for processing has ceased to exist, etc.), you shall have the right to ask us to erase your personal data. If you want to exercise this right, please submit your written request to our Data Protection Officer by e-mail at

Right to restriction of data processing

Under certain circumstances listed in the data processing legislation (when personal data is processed unlawfully, you dispute the accuracy of the data, you have submitted an objection to the data processing on the basis of our legitimate interests, etc.), you shall also have the right to restrict the processing of your personal data. However, we must point out that we may not be able to provide you with the Services due to the said data processing restriction and during the period of such restriction.

If you want to exercise the right set out in this clause, please submit your written request to our Data Protection Officer by e-mail at

Right to data portability

You have the right to transfer the data that we process based on your consent and by using automated means to another data controller. We will provide you with the data that you wish to transfer in a computer-readable format normally used in our systems. Upon your request and if technically possible, we will transfer the data directly to another data controller specified by you.

If you want to exercise the right to data portability, please submit your written request to our Data Protection Officer by e-mail at


Purpose of cookies

Your privacy is very important to us, therefore we want to provide you with more information about privacy and the use of cookies on websites.

A cookie is a small text file sent to your browser from a website that you are visiting. Cookies prevent websites from saving any sensitive personal information (such as the visitor’s address, personal number, etc.) that the user might forget to encrypt.

More about cookies:

Necessary cookies

These cookies are necessary for you to be able to browse the website and use its features, such as accessing secure areas of the website. Without these cookies, you would not be able to use certain services, such as the online shopping service.

Performance cookies

These cookies collect information about which pages are visited most often, how much time visitors spend on the website, and whether visitors receive any error messages from the web pages. These cookies do not collect information that would enable to identify a visitor of the website. All information collected by these cookies is generic and therefore anonymous. It is used for the sole purpose of improving the performance of the website.

Functional cookies

Functional cookies enable the website to save your previous choices (such as your gender, language, or member search filters) and offer you enhanced features tailored to your specific needs.

Target or promotional cookies

These cookies are used to display advertisements that match your interests and that may be interesting to you. They are also used to limit the number of times you see certain advertisements and to help measure the effectiveness of a certain advertising campaign.

How to delete cookies?

Most browsers are set to accept cookies automatically. You can disable cookies in your browser, but be aware that if you do so, you may lose the ability to use the many features necessary to make the website work properly. If you want to learn more about cookies, please visit the website where you will find detailed information on how to disable cookies in your browser and how to delete cookies saved on your computer. To delete cookies from your mobile phone, you may need to refer to your handset manual.